Research shows that assertive behavior improves individual and organizational performance. The ability to influence others is critical to anyone in a leadership or sales role, and enormously useful to just about everybody else. But people aren’t necessarily born assertive – it’s largely an acquired skill. And that’s good news for trainers. Join Dr. Annette Cremo for a free webinar that will examine how understanding influence style can set the stage for skill development.
What You Will Learn:
- How to identify personal influence style
- Four common influence styles and how each relates to one’s ability to influence others
- Why assertive behavior is the influence style that always yields positive results
- How some influence styles can hamper interpersonal communication
About the Presenter:
Dr. Annette Cremo is a seasoned training professional with over 15 years of experience in education, organization development, and human resources. Her clients include AAA, GlaxoSmithKline, Hershey Foods, and Ingersol Rand. In addition, Dr. Cremo is a university instructor, leading courses in training and presentation skills at Pennsylvania State University.
An expert in team building, leadership, and supervisory skills, Dr. Cremo earned her PhD in Psychoeducational Process from Temple University. Her doctoral research examined the active learning process for high-performance work teams and the group problem-solving process.
Aired on February 22, 2011