Jennifer Lawrence takes over this next part in the 'Students First 2020' series. As Program Director Academic Success for the University of New England, Jennifer is persistent with her data analysis.
Many institutions are examining the impact of services like Studiosity on student achievement and progression. Do students who use Studiosity do better? Are they more likely to be retained?
We sometimes ask these questions about our other academic support services – in house writing centres or academic skills centres, peer mentoring or PASS programs, etc. UNE began looking at usage patterns across different support services, and the different impacts on student success and retention.
This has allowed us to explore additional questions, such as: Does it matter where students seek help, or just that they do? Do different students use different types of services, or do they shop around? Is it just the students who would succeed anyway who are accessing these services, or does this support make the difference? This has led to an ‘ecosystem’ view of support services – rather than evaluating each service individually, we need a range of services as diverse as our students are, with the right components and the right balance between them.
More from Jennifer's session at studiosity.com/2020symposium
