Recorded July 30. 2020.
Sebastian Hammer of Index Data and Filip Jakobsen of Samhaeng talk about applying the principles of User Experience (UX) Design to library services.
* Rethinking the role of user experience analysis in the management of complex software projects
* Examples of applications of UX practices in FOLIO, Project ReShare, and the Library of Congress BIBFRAME editor
* Combining onsite visits and online sessions to facilitate engagement with functional experts
* Development dialog and continuous design adaptation