Deliver a delightful experience with your customer service. This episode features #ThoughtLeader and #Expert Mary Foltz (linkedin.com/in/maryfoltz/), the president and chief service strategist of Service Counts! She is a customer service performance coach who works with clients to create exceptional and delightful experiences.
Since the inception of her business Service Counts! in 2005, Mary Foltz has consulted to many clients across a myriad of industries including the expanse of service leadership, guest experience evaluations, team building, manager retreats and diverse training seminars and line-level activities.
If you're running an organization but you don’t deliver positive customer experiences 100% of the time, then you should reach out to Mary Foltz by emailing her at Mary@yourservicecounts.com or by connecting with her on linkedin.com/in/maryfoltz/.
The Special Credibility Episodes of Thought Leader Life is designed to showcase your credibility. This 6-8 minute interview with Mitchell Levy covers your CPoP (Customer's Point of Pain), what you do to solve that, what gives you the credibility to help your clients solve their pain, and how you share your credibility with others.