How can a Community of Practice help an organisation develop both its organisational and individual capabilities? Professor Etienne Wenger, global thought leader on CoPs, shares insights from his practice research and consulting experience.
This interview was conducted by Centre for Organisation Development*, Civil Service College on 16 March 2012, when Professor Wenger, also a Senior CSC Visiting Fellow, conducted a CoP forum and workshop during his fellowship visit.
*Since 1 April 2013, Centre for OD has become part of the Institute of Leadership and Organisation Development (ILOD). For any enquiries, please write to us at cscollege_ILOD@cscollege.gov.sg.