Simon Johnson is a user experience consultant working with Flow Interactive. Simon has worked for clients such as Reuters, Nokia and the Environment Agency.

Simon has recently completed an research project for the Environment Agency that has involved a mix of ethnography, user testing with Silverback, depth interviews, war rooms, and design. Normally such projects have tight NDAs, which stop the wider UX community from learning about them.

However, in this special case, the environment agency has given the all clear, making this a great opportunity to learn about a project that would normally be kept behind closed doors.

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