Leading Total Team Engagement - Session 2 of the Salon Success Series
Salon owners are called upon to rally their teams, inspire greatness, and generate
excitement around retailing on a daily basis. This session explores how you can
successfully lead your team to make the changes required to increase retail sales while
balancing the other components of your business.
In this session we will...
• discover the key ingredient to motivation.
• remove the barriers to retail recommendation.
• explore consultation scripting and questioning around retail
• create a plan to implement the 8 steps to retail success.
• explore the power of service provider performance goals to illustrate greater
• learn a simple 3-step model to train and coach retail conversations.
This is the first session in a 3-part series based on PBA's landmark study, "The Business of Beauty." All three sessions are available here.