Passwordless plays a big role when it comes to Know Your Customer (KYC) and Identity Proofing.
“Why should we solve passwordless first, and how does that improve our overall customer journey?” This question comes up often for companies undergoing digital transformation. As they embark on their passwordless initiative, they look at the customer onboarding flows.
In short, passwords cause friction at onboarding to account recovery, it’s insecure, and even when you add layers of security centered on passwords, it doesn’t solve the user experience and its vulnerabilities.
So what happens if you deploy passwordless authentication first? Well your customer journey becomes a true passwordless experience end to end.
Passwordless eliminates the need to create a password - the least favorite part of onboarding. which now means there’s no password to create and no password to enter.
This is a walkthrough of how customer account creation and login is approached today with password-based authentication, and how passwordless enhances identity proofing to further improve security and ease of use.
Learn more and Go Passwordless at HYPR.com
