This film was created for advanceuk.org/
This short film is to help you understand what a complaint is, and how you can make one to Advance if you are not happy. At Advance we welcome complaints so that we can make our services better.
We have made the film because we know that some people find it difficult to complain.
Please watch behind the scenes here: vimeo.com/54309840
Directed by: Ross Mackenzie
Produced by: Mark Kenna
Executive Producer: John Kay
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