If you want to rent more space and collect more money, Learn the Art of Follow-Up! Many self storage managers fail to effectively re-connect with potential customers because of their failure to follow up with those customers. Ignoring a potential customer is much more of a turn to a consumer than calling that customer to check to see if they have additional questions or if they've yet made a storage decision. Learn to Follow-Up!
Regarding collections, many self storage managers fail to follow up with tenants that fail to keep their payment commitments. When you get a firm date and time from a customer about making payment and then you fail to contact that customer IMMEDIATELY after they fail to make payment, you are letting that customer know that's it is okay to lie to you! It is not okay! Learn how to follow up on broken payment commitments!
Watch this FREE video and learn the 'Art of Follow-Up'!