Presentation for our ground-breaking 24 hour global virtual conference, "Tomorrow's IT Service Future Today" otherwise known as #TFT12. See the full set of resulting videos in our #TFT12 album.
We're already planning #TFT13 - submit to speak at list.ly/2OV
The Quantam Age of IT
Everything You Know About IT is About to Change.
Forces are at work that are reshaping the very fabric of the IT organization. Driven by our own history, changing perceptions of how technology should work and new, but very real competition, IT organizations are struggling to evolve - but into what? Charles Araujo examines what has led us to this point and what it means to the future of IT organizations. As we enter this new era, there are five organizational characteristics and five skills that must exist as IT organizations move from a manufacturing to a retail model. Everything is about to change. It is changing already. Will you be ready? (Based on the forthcoming book, The Quantum Age of IT)
See Charles' TFT speaker Pinterest board: pinterest.com/servicedesk/charles-araujo/