ITSM ROW Podcast Show notes Episode 49 Part 1 – Nov 2012

Live from itSMF UK Conference #ITSM12
James Norris
Marval gave away free Red Bulls
Kevin Holland first time on the podcast
Kevin’s article on DevOps in Servicetalk
Stuart Rance HP
Ros Satar – The ITSM Review
Kathryn Howard – itSMF Australia
Is the Cabinet Office Selling ITIL? (IT Skeptic article)
Claire Agutter (didn’t make it to this episode)
Cabinet Office Deputy Director, Juliet Mountford speaking at closing session

Day 1
Simon Whardley – Keynote speaker
Colin Rudd
Cell approach - Amazon 2 pizza team rule
What have the Romans ever done for us? (video)
Aale Roos – Unlearning ITIL (Download slides)

Service Integration – Steve Morgan KPMG (Download slides)
G-Cloud ii open for business
London Regional itSMF Meeting (21 Feb 2013) on Service Integration

Knowledge Centered Support (KCS)
Service Level Management SIG (Download slides)
itSMF SIG’s
Angela Wint session
Alan Sugar and Amstrad
itSMF Finland conference
No tweets from itSMF during conference
Kevin Holland on Twitter @ITILspecialist
James Finister – Don’t let the vendors take over the TWITTER STREAM
Claire Agutter – Dinasour arms tweet
Who tossed their balls? Jane Humphries SIG Session
Stuart Rance begged for heckles (video)

Kathryn Howard’s presentation – A gardener’s guide to ITSM
Nobody knows about ISO38500
Few people know about COBIT
Caveat Emptor
Amazon availability small print

The awards dinner
Dave Gunson was excellent spoke at the first itSMF
Lenny Henry had fun with itSMFUK twitter handle

Part 2 of itSMF UK 2012 Conference podcast…coming soon

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