CMEPAC: HERO's and the 5 Principles

Joe DePoorter from Madison Gas & Electric Company, Tiffany Lake from Evergy, and Dawn Nedohin-Macek from Manitoba Hydro provided a presentation on HERO's (High-Reliability Organizational) principles. The session focused on the five key principles that guide organizations in building a culture of reliability, security, and compliance, ensuring high performance and risk mitigation in critical infrastructure operations.