John Creighton and I have been thinking a lot about a big shift that's been happening over the last 20 years. It's a shift that's been happening everywhere, but it is having a big impact in our public life. This is the shift from a world ruled by institutions to a world where individual people are at the center of life. We're going to talk about a few different aspects of this idea in a series of conversations. This is the first.
So here is one facet of this shift. The expectation in the past has been that institutions will do things for people. The new expectation is that individuals or citizens will do things for themselves. These changes mean public leaders have to start playing new roles. If institutions have to adapt to this change, that means their leaders have to as well. So what is the role of a public leader?