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The EBDI team is working hard every day with our neighbors in East Baltimore. But as important as hard work is, it’s just as important to measure results – so we can continually strive for improvement.
In today’s video, we will hear from Andrea Jackson, Principal of DPN Group, who is one of EBDI's compliance monitors. The DPN Group provides diversity and inclusion communication consulting services. Its team consists of experienced professionals with strategic planning and program management expertise.
Ms. Jackson explains her company’s role in East Baltimore:
"We are responsible for collecting data from different EBDI projects, putting that data together to be analyzed and interpreted. We are also responsible for program management for the entire economic inclusion program."
"While working on the program, we actually work directly with small local minority and women-owned businesses that want to participate on the project but have otherwise not been able to get connected ."
DPN's data tracks what goals are being met, what goals need work and which goals need to be raised.
Andrea explains the logic of continually using data to set the bar higher:
"So if we're looking at workforce data and we have the goal of 20% Baltimore City residents to be hired on the project, but we're consistently seeing that projects are surpassing the goal - then we know, as stakeholders, that the goal needs to be increased."
Once work has begun on a project, DPN Group actively monitors what's happening in the field to make sure what's on paper matches with what’s happening on the ground.
"We are right there monitoring the process. We check off names, we do roll call to ensure East Baltimore residents and other Baltimore residents are working on the site. We're making sure they're meeting their goals, we're providing monthly benchmarks and we are holding them accountable for the work they were contracted to do."
We’re fortunate that our contractors readily embrace the idea of economic inclusion, and it's our goal to make it easy for them to succeed. As Andrea explains:
"We understand that these projects are the economic wealth of the neighborhood. They provide jobs, resources, and services for the people that live here."
Thank you for taking the time to read this week’s email. We hope you’ll watch video and learn more about how we’re measuring progress in East Baltimore.