Beginning in April 2009, AgencyPort, in cooperation with our carrier customers, launched a month‐long road trip from Portland, ME to Orlando, FL with one goal: Find out what agents want. We visited dozens of agencies to hear exactly what’s working, what isn’t and learn what can be improved. We heard which carriers, in the eyes of the agency service professionals who do the business, are winning and which ones are losing. We learned alot about what carriers (and software companies) should be focused on when delivering technology to agents. Come along for the ride!

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