Deb Nystrom is the first Entre-SLAM storyteller to tell part of her story as a rap! Deb’s story goes back to a time when she was twenty-nine and delivering customer service training to a group of disgruntled bus drivers. Receiving a less than favorable evaluation took Deb to a near miss moment: crumble under the failure or do everything in her power to turn things around. So she redesigned her course, went back to the bus drivers asking them to speak their truth and tell their own stories. Success!! Visit Deb on LinkedIn.