Literacy agencies work hard to create and maintain a positive presence in their communities. However, reputations are hard to build but can be easily lost. How do we respond when something threatens to put our hard-earned reputation at risk? In the fourth (and final) webinar of the Reducing Risk/Protecting People series, Community Literacy of Ontario will look at issues that can put your agency's reputation at risk, how to avoid those issues and how to respond should something happen.