As of March 28, 2013, when you log into WebLink, it will be version 4 for everyone! This recorded webinar is a video guide of how to use the new interface. The last 20 minutes covers questions brought up by FreedomVoice customers and partners who were able to attend the event live.
About the new WebLink interface:
Brand New Options
We’ve given you more freedom to personalize your service by adding dozens of custom options and a few entirely new settings that were previously only available by special request.
Find What You Need
We've reorganized WebLink with friendlier navigation for both frequent and first-time users. We've also simplified making changes to your service with things like ON/OFF switches and straightforward menus.
Get It Done Fast
We’ve enhanced the core technology behind WebLink to make this new version much faster than its predecessor. We guarantee you’ll spend less time waiting for long messages to load or complex call reports to run.
In the Reports section, you’ll find a detailed look at the activity taking place on your FreedomIQ powered by FreedomVoice service. Choose from a number of new-and-improved reports to key in on the metrics that are important to your business.
More Ways to Get Help
In the Support section, you’ll find quick links to helpful documentation, a searchable Knowledge Base, new User Guide, better visibility over any support tickets you open, and many ways to reach your Customer Care team should you need help.
If you have any questions about using WebLink4, please review the new User Guide first before contacting Customer Care. If we can be of assistance to answer further questions, please contact Customer Care at 800-477-1477 ext. 2 or firstname.lastname@example.org