Help desk and Service desk applications, whether facing internally or externally– have been problematic for organizations either because they are too expensive or too hard to keep in sync with changing business processes. The Wavity Ticketing Platform is a modern platform that was built to address the needs of both employees and customers. It is easy to change because it requires zero coding, is cost effective because of our disruptive pricing model, and offers unparalleled user experience and customer insights. Our built-in Collaboration features have a ticketing context, so all communications related to an issue are always available on the same platform. Wavity’s Designer and wBots – our Workflow automation tool for Robotic Process Automation – allow you to make changes in days, and in some cases hours! A Mobile-first design approach provides users with concurrent Web and Mobile access to all applications with a single code base. Schedule a demo to see how the Wavity Ticketing Platform can help you be ready no matter what tomorrow brings.