If you’re an OnStar subscriber, do you ever wonder who is giving you directions? Or if you’re thinking about getting OnStar, are you interested in knowing the qualifications of OnStar advisors? OnStar's Margaret Raddatz gives background on the different types of OnStar advisors. Who they are and how they interact with subscribers. Advisors are here to help customers with whatever they need. Unlock doors, help with roadside assistance and directions. Most OnStar advisors go through at least 12 days of classroom training and then spend 2 weeks receiving special coaching and assistance as they transition into their roles. Advisors are amazing people that have a great deal of patience. They are very personal and professional.

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