From PRI's The World, theworld.org: Sonia Soares, 52, is a Brazilian house cleaner in the Boston area. She felt invisible, but gained confidence through mediation sessions that help domestic workers resolve disputes with employers. Now, she works as a mediator herself.

Video by The World's Sonia Narang and Nina Porzucki.

Find out more here: theworld.org/2013/05/invisible-workforce-immigrant-domestic-workers-test-new-ways-to-settle-disputes

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