There's two parts to our turnover: It's the staff portion, to where anytime
you come in and you see somebody different at the front desk or throughout
your business, the turnover rate of the employees; that's one thing I love
about here. Pretty much the whole time I've been here, there's been
additions but the people that were here before me are pretty much still
here. We stay with the company and we really build, so that when you as a
patient come in, you get to experience becoming a part of the family, and
you recognize faces so you feel comfortable.
Not only that, in the patient aspect, it's the fact that you stay with the
dentist for a while; not having to find somebody over and over, trying to
go through that process.