Everything is changing at libraries, and that's new and weird, right? Well, not really. Libraries are all about change, and even as collections and reference evolve to meet new, fast-moving demand, the central value proposition of a library remains. Or does it? I'm pretty sure it does. But let's find out through the magic of analogy and slides of dressed-up cats! The future of reference is bright ... if we can just figure out what it is.
Eli Neiburger speaks at the 2013 Oregon Virtual Reference Summit. May 3 2013 in Silverton, Oregon.