Most credit unions don't take their member "onboarding" process for granted, but there are some instances where the task presents a few disheartening hurdles that could jeopardize a consumer's ability to easily join your financial institution -- especially with today's mobile crowd. To delve into this issue a little deeper, we invited Kofax's Drew Hyatt on the program to discuss three reasons why credit unions need to streamline their onboarding process, making it nothing more than easy. We also discusses the many challenges credit unions face with this task as mobile continues dominate the financial services landscape. Quick and simple are key in this important undertaking. In addition to Drew's practical advice, there's also a bonus two-minute, video demo following the interview. Check it out.
2013 FinovateSpring presentation (finovate.com/spring13vid/kofax.html)