Hosted by Arizona State University and the City of Phoenix.

It is now widely acknowledged that falling water demands across most of North America by both residential and commercial customers represents a significant change in the nature of water use as experienced over the last several decades. This presents a variety of challenges and opportunities ranging from reduced pressures on water supplies, to increased revenue stresses for utilities, to the need for revised infrastructure standards. As a result, the water utility sector needs improved information on the causes of these declines in demands so that water resource, infrastructure, financial, water quality, and operations planning accurately anticipate possible future changes in customer needs. One possible source of this improved information are research partnerships between researchers working in universities and other academic institutions with professionals in water utilities that focus on both utility-specific and broader community and industry studies. One objective of this workshop is to facilitate these types of activities.

The primary theme of this event will be to improve communications among those involved or interested in water demand research in academic institutions, water/wastewater utilities, and consultant-managed projects. The workshop will be attended by approximately forty-five utility representatives, academics and consultants focusing on facilitating the exchange of ideas and experience among top academic and professional researchers. A key desired outcome of the workshop will be to identify research priorities and potential collaborations between different individuals and organizations.

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