Engagement is all about FEELINGS! As Carl Buechner said – people will forget what you say; they’ll forget what you do – but they’ll never forget how you made them feel.
Engagement is the measure of the Team’s Emotional Commitment to their leader and it’s critically important for the bottom line.
In America disengagement costs business over $350B a year and in Australia $45B!
Gallup studies show only 30% of people are Actively Engaged despite all the attention on Engagement.
Do you really know how engaged your people are?