Lynn's experience is typical of many nontraditional librarians because she continues to utilize her study skills, instruction skills, reference interview skills, and client service orientation although she no longer operates in a physical library. Within my profession, I wanted the chance to utilize search tools more often than was possible with my company in 1990. Where online searching was the preferred system of conducting business I appreciated online searching and didn't hold sufficient opportunities to do this within the law firm library where I worked, I found employment with the information broker.
I still carry with me a solid client support orientation, which is normal among librarians. In a way, Michele Crecca unites a want for customer service work with all the capability to examine an issue through various lenses to be able to supply the finest advice possible to her customer. Michele parlayed library expertise and her graduate library degree and her undergraduate degree in science into a place for a patent examiner and, afterwards, a patent information professional.