Beyond Professional Education & Training: Pennsylvania’s Dynamic University-Agency Partnership for Transfer of Learning, Quality Improvement & Organizational Effectiveness
Since 2001, through the Pennsylvania Department of Public Welfare’s Office of Children, Youth and Families’ strong collaboration with the University of Pittsburgh’s School of Social Work, the Pennsylvania Child Welfare Resource Center has provided competency and skill-based training, technical assistance, support for practice improvement, and organizational effectiveness interventions to the staff and administration of the state’s 67 county children and youth agencies. This session will highlight the array of workforce development strategies implemented through this dynamic university-agency partnership. Participants will learn about university-agency relationship-building, developing continuity among county-based child welfare systems, and the following core activities:
Skill-based Online Curricula & Training Modules
Transfer of Learning (TOL) Packages, including guides, needs assessments, coaching and mentoring
Organizational Effectiveness Program with Regional Teams, including consultation, research, evaluation and technical assistance
Statewide Quality Improvement Projects, including Continuous Quality Improvement (CQI) through Quality Service Reviews (QSRs)
Integration of Title IV-E Program Graduates into System Change Initiatives
Presenters share their experiences and perspectives on these strategies’ development, implementation, and outcomes, as well as lessons learned and tips for other agencies seeking to better prepare, train and support child welfare staff, and strengthen the effectiveness of their own organizations and university-agency partnerships.