So,What DO managers do?
There are many possible answers, but there is a common theme that links all aspects of the managerial role; your people and their performance. You are responsible for your team and getting them to work together to achieve the goals set by the organisation.
This means that you need to do three main things:
Firstly, you need to help your team to understand what they have to achieve and how they can get there. This involves explaining what the organisation is trying to do and why, and helping people to make sense of their role and objectives. It can also involve making difficult, and sometimes, unpopular decisions.
The second task is to win people’s willing commitment to contribute to the team goals. This can be tricky, time-consuming and often challenging. It will demand strong communication skills, energy, leadership and sensitivity to people’s views and opinions.
Lastly, you have a critical role in helping to build the skills that are needed for success. This is where you can help to transform their capability and in this role you are very much a coach, trainer and facilitator.
Your challenge comes from doing these three things continuously so that, like the director of a play, the people in your team give the best performance that they can.