You shouldn't be guessing what is or isn't working in your community. You should be gathering and analyzing data about your community's health. Metrics can paint a vivid picture about whether your existing, active members are more or less engaged in the community, and they can highlight anything that might be a cause for concern.

Watch this webinar to find out how to capture and interpret the data that will tell you if you have a healthy community.

At the end of this presentation, you will be able to determine the difference between metrics for return on investment (ROI) and metrics for community health, identify key data points that you should collect to track community health, and turn this data into actionable insights about your community.

To learn more about Ning, visit us at
For more community management tips and tricks, check out our blog at
To download half of Richard Millington's book Buzzing Communities, head to

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