In just over a year, Power Consulting has completely stabilized our IT infrastructure. They introduced a consistency in our desktop setups, and they greatly improved our system security. At the same time they introduced procedures that make our IT much simpler to manage day to day, and year to year. They are my ideal partner. I have three distinct functions at Q Management, and IT is only part of one of these functions.
I like having a supplier that is proactive in providing us comprehensive solutions to data backup and systems integration issues while I'm focusing on something else. Power Consulting was a partner who was there resolving Sandy related issues so that we could work seamlessly while I communicated with tenants about the status of our buildings. A partner who when we had a server failure as a result of a prior vendors work kept at it till we were restored over a weekend, and they made sure in the following weeks that all the issues that caused the initial problem were addressed.
Perhaps most importantly with all the frustrations of the business day, it's great to have people who are service focused on the other end of the line, and doing our on-site repairs. People who you know will follow through and follow up, and explain things in terms that even I can understand. Power Consulting is just great all around.