On-Demand: TCC joins Consumer Duty experts to discuss Duty's good outcomes and the regulatory expectations

TCC Consumer Duty expert joins this discussion panel webinar to deep-dive into the regulatory expectations of the Consumer Duty and share tips on defining good customer outcomes, relevant to the products and services your business provides. What does good and bad customer outcome look like in the mortgage market? During our webinar, our panellists explored the implications of not complying with the FCA’s Duty and proposed supervision.