The ACI Rehabilitation Network, in collaboration with the ACI Patient and Staff Experience team, has developed two resources for Rehabilitation clinicians and health care staff reflecting the Rehabilitation Model of Care, that highlight the importance of communication and a coordinated, patient centred approach to care. The first video, Stephanie’s Journey reflects the provision of Rehabilitation care prior to the implementation of the Rehabilitation Model of Care, while Patrick’s story reflects the care provided in a service which had implemented the Rehabilitation Model of Care.