“…For many of us, just the thought of complaining itself can be daunting. Particularly if you feel that the only people you can speak to are the same ones you want to make a complaint about.
You may feel that this is the case with health and social care services you use like Doctors, Dentists, Pharmacies, Hospitals, Care Homes and Support Workers.
If you need help, advice or guidance on how to complain, or even if you want someone truly independent to complain to, we are here to help.
We are Healthwatch Torbay - the ONLY independent consumer watchdog for health and social care in Torbay, South Devon.
We monitor YOUR issues, opinions and feedback on health and social care services, and highlight them with the key local and national decision-makers.
New laws mean that they are legally required to listen to us and respond to any of our recommendations.
WE are here to ensure that YOUR voice is heard - and that ACTION results.
YOU can make a difference and help create outstanding health & social care services for Torbay by sharing your story - good or bad –with us.
Call free on 08000 520 029, visit healthwatchtorbay.org.uk or email us at firstname.lastname@example.org.
You can even visit us in person on weekdays, upstairs in Paignton Library, next to Paignton train station.
Remember - YOUR VOICE COUNTS.