The biggest challenge you may face when introducing a new system or pathway can be sustained support from the most influential individuals in health care: those working on the frontline.

Physicians, nurses, Allied Health Professionals and other frontline workers bring advocacy, inspiration, peer-to-peer education, knowledge translation, and motivation to their daily practices.

However, can you ensure that any changes you want to make will be embraced collectively? How do you introduce new practice, engage and inspire frontline staff, and change behaviours for best patient outcomes? These questions and more were answered in this webinar, which was delivered on November 20, 2013, by Sarah Carriere the Project Lead, Intensive Care Unit at St. Paul’s Hospital in Vancouver.

About the Quality Café
The Quality Café is a free one-hour lunch and learn series that takes place on the 3rd Wednesday of every month at 1200 PT. Each Café features a new guest and topic related to improving quality of care.
Are you passionate about improving how health care is delivered? Come to Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation. Register for upcoming webinars at

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