It's that time of the year, again. No, I'm not talking about Thanksgiving -- although, turkey, mashed potatoes and apple pie sound pretty tasty right now. That's in a couple days. I'm talking about Credit Union Journal's 2013 Best Practices Awards, which are out this week. To recognize this annual issue and all its splendor, we invited CU Journal Publisher Frank Diekmann on the show to discuss some the top 25 category winners -- and what credit unions can learn from the trends, uses, and surprises that turned up in this year's triumphant group.
Always an enticing read, this issue is up to your earlobes with practical credit union case studies that many CU peers can emulate and tweak to their their benefit. Many thanks to Frank and his editorial team for sifting through the many entries and providing us with a couple dozen (and one) best practice gems from which to learn and better ourselves. Check it out...