Giles founded cxpartners with Richard Caddick in 2004 with the vision of creating a company where every design decision was based on user research and where the success of a design was based on measurable outcomes.
Almost ten years on, cxpartners has become one of the most respected UX consultancies in the world.
Giles is a former president of the UK User Experience Professionals Association (UXPA) and has organised major conferences and events in the UK and US, including The IA Summit 2013. He’s an award-winning speaker who is frequently invited to keynote events across Europe, Asia and the US.
Giles wrote the best-selling book Simple and Usable web, mobile and interaction design and has worked with British Standards Institute in developing guidance on web accessibility. He also mentors startups and acts as an editorial advisor to several publishers.
You can read his thoughts on this website and at Simpleandusable.com.