Note: This post contains video of the keynote only. Please follow along with the session slides at:: speakerdeck.com/nickf/how-content-strategy-fits-into-the-user-experience-lavacon-2013
In this session, Nick Finck explores the topic of content strategy and its role in relation to the overall user experience. This is a high-level talk on seeing the bigger picture of what it means to ensure your customers have a good experience, and what is necessary to achieve that, be it for websites, mobile apps, in-store, in-car, or in the living room. He will explain how to integrate content strategy into your existing digital design practice and beyond.