Royal Borough of Kensington
and Chelsea Town Hall
Hornton Street, London W8 7NX
• More Choice, Less Space – achieved following ID:SR’s activity-driven design approach
• Refurbishment in occupation
• More people in less space – financial, environmental, and productivity / communication benefits
Kensington Town Hall is an Iconic 1970s building designed by Sir Basil Spence and currently occupied by The Royal Borough of Kensington & Chelsea (RBKC), and house Customer Services, Civic Reception, Council Chambers and commercially-let Assembly Halls. The brief is to carry out a phased strip-out and refurbishment of the general office floors and support functions to ensure continuity of business.
The modern, flexible interior design solution will accommodate 1,607 people with a desk sharing ratio of 10 people to 8 worksettings, designed to support the RBKC worker profiles including: Resident, Office Roamer, Corridor Traveller and Globe Trotter.
The occupation strategy will allow staff to work flexibly and use the existing space in the most efficient and economical way. The introduction of flexible work settings will reduce property costs across the borough and, as part of the council’s commitment to the Carbon Management Programme, the modernisation of the M&E infrastructure alone will provide a 25% reduction in energy consumption. The new environment with increased flexibility will improve business communication by breaking down silos; will provide a real sense of community and ultimately a better service to the council and the wider community it serves.