UGG had a problem. They had to many people were calling in to ask how to care for their beloved Classics. They contacted us to make this series of videos to take the workload off their phone support staff. The result? An average savings of $850.000 annually in phone support time, the video is their most played content of all time, and the Care and Cleaning kits featured in the video moved to the second best selling item in their online store. Success!
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