This year the best visited and most prominent symposium UGame Ulearn, organized by TUDelft Library and DOK, The library Concept Center is all about the User Experience. Next to the use of gaming in educational programs and in libraries the theme of UGame Ulearn is always Innovation & Inspiration, with the focus on new services and products.
User Experience or UX has to do with the way customers or clients see your company, website and service. Is the experience satisfactory then they will come back, if not you may never see them again. The User Experience starts at home. Internet and the website play an important role, but also mouth to mouth and communication through communities such as Facebook and Twitter. How we can provide the best experience and which products can help us is the essence of UGame Ulearn 2010.
1st April the Auditorium of the TU Delft opens to welcome 700 librarians and educators. International speakers such as Michael Stephens, David Lee King and Gary Vaynerchuk will bring the visitors up to date under excellent supervision of our own world famous pod/vodcasting priest Father Roderick. This year we have decided to make the Exhibit Hall an important and interactive part of the conference with workshops and pitches and we make sure people have enough time in between speakers to visit the stands and listen to presentations on the latest innovations.
UGame Ulearn is a must for everyone who wants to keep up with the latest developments in customer service and who wants to provide the best experience for the user. The doors open at 09.00 am and the opening of the conference is 10.00 am. The admittance fee to the conference is € 125, incl lunch and evening reception. Students pay only € 35,00 (limited number of seats available)