Supported by the Paul Hamlyn Foundation.
The second of two seminars hosted by BALTIC focusing on the role of frontline staff in visitor engagement. The first seminar presented BALTIC's model of Learning and Engagment, this second seminar invites partners to share their approach to Learning on the Frontline.
Welcome and introduction to the seminar
by Emma Thomas, Head of Learning and Engagement
Simon Taylor, Head of Learning and Matt Andrews, Visitor Assistant, Ikon Gallery, Birmingham
Karen Eslea, Head of Learning, Turner Contemporary, Margate
Anthony Richards, Head of Gallery Programmes, Science Museum, London
Chaired conversation with all speakers, audience questions (led by Iain Wheeldon, Newcastle University)
Quality of Experience
Annabel Jackson, Director, Annabel Jackson Associates Ltd.