How much do you save?
Great question! Well, when every caller waits less you stop paying for all the excess toll free costs of storing unhappy customers in long queues. Instead you swiftly connect happy customers with productive agents. You get better conversations that solve problems faster and generate more revenue. SCO delivers happy customers that never leave, who spend more and refer their friends. That’s what SCO does. It teaches your WFM how to do what you have always wanted it to do – improve your business.