The mismanagement of public funds by institutions of governance is too often diagnosed simply as “corruption”. As a result, the economic models and technocratic measures policymakers deploy to tackle “corruption” and deliver better public services too often fail as well.
The exchange of value for individual or group benefit is fundamental to the human experience. Understanding that experience and how it is impacted by institutional cultures is critical to addressing the human behaviors that facilitate the mismanagement of public funds.
In this talk, Dave Algoso of Reboot will discuss how her firm blends ethnography, development economics, design, and public policy to better understand and address the root causes of why public institutions fall short of their promises to the people they serve.