Getting it Done Right On-time, the First Time
As soon as you know a new provider will be joining your organization either through recruitment or a practice acquisition you need to begin the onboarding process. You want to ensure that as soon as new providers come on board and are ready to see patients, they can also bill properly. To be able to bill and be reimbursed by payers, providers need to be credentialed, meaning they must be set up with the third party payers.
Hospitals and health systems are acquiring medical practices and moving to the employed physician model at a rapid pace. While these deals may achieve alignment between physician and hospital interests, many times these organizations see a decline in reimbursement because they have not obtained credentials from CMS or other payers in a timely manner. Failure to get payer credentialing done quickly is creating situations where the acquisition is actually less profitable than expected. In some cases physicians are providing uncompensated care or sitting idle. All because of a delay in credentialing and a failure in the onboarding process.
In many organizations, the use of electronic forms has been used to help with the process. Most however are disjointed, don’t provide transparency to the participants and interested parties in the organization and generally are only implemented for one department, most commonly Human Resources. If hospitals had a better way of tracking new physician onboarding which provided visibility into each step of the process and help to identify problems or bottlenecks, they could realize the expected increase in profitability resulting from the hire or acquisition sooner rather than later.
OTB’s unique approach is to look at this problem at the enterprise level, rather than at the departmental and designing an end-to-end business process which respects departmental responsibilities and recognizes the overarching enterprise goals of a fast, efficient, accurate and transparent process. We have built a solution that can be leveraged to manage your onboarding process, quickly and configured to meet your specific needs rather than force-fitting your processes into an off-the-shelf solution. Our out of the box features include:
1. Position Request through Separation employee lifecycle management
2. Credentialing with CMS and Insurance Providers
3. Managing Privileges
4. Onboarding Training and Appointment Scheduling
The Physician Onboarding Solution can be deployed your servers or accessed as a web-based software service. In either case, it may be configured and/or enhanced cost effectively to meet your specific requirements.
By enabling provider organizations to track and manage onboarding information in a simple, robust manner, OTB’s Onboarding Solution assures that your organization is well-armed to handle any consolidation or just the regular ebb and flow of bringing on new medical professionals. With our solution, you organization can defend against billing disputes so that you can collect your fees in a timely manner and keep them!