Smead is one of the the Western hemisphere's most recognized brands in office products manufacturing. Not wishing to continue to pay exorbitant vendor annual maintenance fees for PeopleSoft software products the company was not planning to upgrade, Smead investigated providers of independent support (third-party support) and switched to Rimini Street.
After a flawless transition to Rimini Street Support, the company now enjoys highly responsive service, logging cases efficiently via a client portal. In addtition, the cost savings from switching to Rimini Street support have enabled Smead to pursue innovation by moving key IS personnel formerly devoted to routine maintenance tasks into vital web development and software development projects.
Watch this video to see why Smead Director Information Services Dan Hart says, "Rimini Street blew our socks off with their technical expertise."
For more information please visit our website: riministreet.com