What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran
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Week 2 Topics:
Episode 33 (well episode 2)
New this episode different audio technique. Not sure if we are keeping it but it was more normalized than last time!
Show Notes and Links:
The Redmonk himself!!
HDI moved out of ThinkServices
HDI 2010 Event
Service Knowledge Know10
Crowd sourcing Knowledge for Service-Now?
Australia, British Columbia and Texas?
itSMF LIG Meeting BMC and Matt French in the SAME ROOM!!!
Who is this Cassanova?
prISM is out? Without more info the CIO, the Service Desk Manager and ServiceSphere are clueless! Or check out the cool quotes: itsmfusa.org/quotes
LinkedIn Answers! (The Follow Up)
The IT Skeptic and Large Companies in New Zealand (The debate on SIZE, and ServiceSphere sells out, sorta)
The Rise of The Instant ITIL Expert (James Finister)
Pink Elephant 2010 CMDB Panel
Forrester Analysts and Blogging and Glenn ODonnell's Blog! (Glenn has been invited to the next podcast!, I guess we shall see how "open" things are soon)
HARO! Crowd source your Knowledge and Expertise!