Every broker knows how valuable they are for a client when a loss occurs and a claim has to be made.
Unfortunately, not all potential clients are aware of exactly how powerful an advocate a broker can be when dealing with insurance companies.
It's why NIBATV has produced a short video highlighting the value of a broker, designed to be shared with existing and would-be clients.
Last year's Blue Mountain bushfires cut a swathe through many communities, with many people unable to rebuild because of inadequate insurance.
For one couple though, insuring through a broker minimised the stress and difficulty of what would have otherwise been a hugely traumatic time. Their story offers a compelling case study on a broker's worth.