Prepared for the City of Anaheim, this 16 minute demonstration is the second part of the Asset Enterprise Management demonstration. This section focuses on adding an asset and the attributes of an asset. It includes Preventative Maintenance, Condition Assessments, Ratings, contacts, and Associated Parts.
At minute 7:30 Civic Hero, an Accela App can be used by citizens to submit service requests to the agency such as a downed tree. The Service Request creates a public works, work order, assignment and costs, show the asset in GIS, and schedule the initial inspection.
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